You will be able to see their presence, chat and call them. You will be able to communicate with all your Skype contacts – suppliers, customers, partners, etc. Microsoft’s acquisition of Skype has opened up for new exciting integration capabilities that are introduced with Lync 2013. However, one of the most popular, used by over 600 hundred million users, is Skype. There are many different applications for instant messaging and voice over IP (see my blog post called “ Instant Messaging Clients”). Having group chats that are visible and open to everyone in the organization improves transparency and internal communication. Group chats can be “Open” (anyone can find them and join in), “Closed” (anyone can find them, but only members can join) or “Secret “(you need to be a member to join or even see that the group exists). Group chat is great for scenarios like events, Q&A (Question and Answer) forums where you can post questions to experts, brainstorming, product planning, etc. A lot of discussions within organizations that are currently carried out through long email threads would be much better off in a Lync group chat. Now that it is integrated into the Lync 2013 client I believe more users will start using it. This capability was available in Lync 2010, but not through the normal client so it wasn’t widely adopted. You can enter and exit this virtual room as you please and all the conversations and information that is shared in the room is stored there so that you can search and filter for information and easily get up to speed. You can think of this as a virtual meeting room where you gather to discuss a specific topic with each other in real-time. One of the new exciting capabilities in Lync 2013 is persistent group chat. Now you have full audio and video directly from within your browser! Integrated group chat Lync 2013 also comes as a new web client with much better functionality than before. I haven’t had the opportunity to try this myself, but from what I have seen in the blogs it looks really exciting. I wrote that you will feel quite familiar with the new Lync 2013 PC client – if, however, you download the entirely new client that has been developed for Windows 8 touch screen devices the experience will be entirely different. This is a great enhancement that really helps you keep your conversations organized so that they are always easy and quick to access. In Lync 2013 you have one single window with all your conversations, each person on a separate tab. This could get really messy and if you weren’t paying attention you might send an instant message to the wrong person. If you had instant messaging conversations with multiple people in previous versions of Lync your screen would quickly get cluttered with windows for each conversation. Another addition that really should have been there long ago is the “Add a contact” button which makes it easier to build your contact groups. If you click on a contact the “Quick Lync Bar” appears with large icons showing you in which ways you can interact with the person. The new client makes it easier to quickly interact with contacts. Lync 2013 has the “Office 2013” look and feel which means that frames have been removed to provide a cleaner interface with less clutter, menu options are easier to find with capital letters and larger icons. If you are using Microsoft Lync 2010 on your PC you will feel quite familiar with the new client. In this blog post, I wanted to share some of the enhancements that I’m most excited about from a user perspective. As with all new product releases, there are exciting enhancements for various groups – IT administrators, support staff, etc. Although the final version hasn’t been released to the public yet, a preview of the product was released earlier this summer and the product team has been sharing more information about the final release in their blog. When I wrote that article Microsoft had already completed the next version of Lync – Microsoft Lync 2013 (which was code named Lync 15). In last week’s blog post I gave you “ 5 tips on how to enhance communication using Microsoft Lync 2010”. Update 2 (2017): Microsoft announced that Microsoft Teams would replace Skype for Business eventually. Update 1 (2015): Microsoft announced that Skype for Business will replace Lync. Business Productivity > Blog > Exciting enhancements in Lync 2013 for end-users Exciting enhancements in Lync 2013 for end-users
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